Terms of Use

Agreeing to these terms

These Terms of Use govern your use of www.logicnhd.com, our ordering portal at order.logicnhd.com, and our member tools (together, the "Services"), provided by Logic NHD ("we," "us"). By using the Services, you agree to these terms and to our Privacy Policy. If you use the Services for a company, you agree to these terms on its behalf. You must be at least 18 years old to use the Services.

Our reports and information

A Natural Hazard Disclosure (NHD) report states whether a property is in the hazard zones that California law requires sellers to disclose, based on official maps. Hazard maps are estimates and don't predict future loss or insurability. An NHD report isn't an inspection, a geologic or engineering study, or an insurance decision, and it doesn't replace other disclosures a seller or agent must make.

Each report is subject to the terms, limitations and disclaimers in the report and shown when you order. If these terms conflict with a report's own terms, the report's terms govern that report.

Everything else on our website, including resource links, explanations and map illustrations, is general information. It isn't legal, tax, insurance or real estate advice, and map illustrations aren't real map data.

Ordering

Orders are placed on our portal, which shows prices, payment and delivery details before you buy. You're responsible for giving accurate property and order information: a report ordered for the wrong address or parcel number will be wrong. You may share a report you order with the parties to the transaction it's for. If you think a report contains an error, contact us promptly at support@logicnhd.com.

Member tools

Member tools (Contact Cleanup, Social Connection Finder, Comment Follow-Up and the tools we add) are available when you sign in with a Google account. Some are free; others use credits (see Credits). We keep a log of sign-ins and of the tools you use, as described in our Privacy Policy. We can change, limit, suspend or discontinue any tool at any time.

• Your account: keep your sign-in secure. You're responsible for activity under your account, so tell us right away if you think someone else has used it.
• Your data: only add files and information you have the right to use. Contact Cleanup and Social Connection Finder run in your browser; you're responsible for the files you add and for what you do with the results.
• Check the results: the tools sort, match and suggest using automated rules that can be wrong. Review results before you import them into a CRM or rely on them, and get any consent the law requires before you call, text or email anyone.

Credits

Credits pay for member tools that look things up for you. Each tool shows how many credits it uses before you start.

• Getting credits: new accounts receive welcome credits once. Each paid report you order earns credits, which we add after the order is processed, to the account with the same email address you ordered with. You can also buy credits in packs; the price is shown before you pay.
• Payments are processed by Stripe. Purchased credits are added to the account you were signed in with when you paid.
• No cash value: credits aren't money, can't be exchanged for cash, and can't be transferred or sold. Purchased credits are non-refundable except where the law requires; if a charge was a mistake, contact us and we'll make it right.
• No expiration: credits don't expire. If we ever discontinue the member tools, we'll give at least 30 days' notice so you can use your credits, and we'll refund unused purchased credits.
• Failed lookups: when a lookup fails on our side, its credits are returned automatically.
• Changes: we may change how many credits a tool uses, the welcome or order credits, or pack prices for the future. Changes don't take away credits already in your account.
• Misuse: credits obtained through misuse, fraud or a mistake on our part may be removed.

Comment Follow-Up rules

Comment Follow-Up turns public comments on a social-media profile into a follow-up list. When you use it, you agree that:

• You'll use it only on a profile that is your own or one you're authorized to manage, and you'll confirm this each time. We keep a record of each confirmation.
• You'll use the list only to follow up personally with the people who commented: replying to their comments, or messaging them yourself, one at a time.
• You won't use the list to send automated, bulk or copy-and-paste messages; add anyone to an email, text or calling list; call or text anyone with an autodialer or prerecorded message; or contact anyone who has asked you not to.
• You won't sell, rent, publish or share the list, or combine it with other data to build profiles of the people on it.
• You won't use the list to harass anyone or to decide anyone's eligibility for housing, credit, insurance or employment, and you'll follow fair housing and other anti-discrimination laws.
• You'll follow each platform's terms and community rules, and the laws that apply to you, including laws on marketing, privacy and real estate advertising.

Credits and limits. Each pull uses credits, shown before you start. Asking for the same profile again within 24 hours shows the list you already have and uses no credits, and a pull that fails gets its credits back. Lists are available for 24 hours and then deleted, so download what you need. We may pause pulls for everyone when we reach our limit for a beta period. Questions? Contact Will Finney at 858-413-7578 or support@logicnhd.com.

About the data. Comments are gathered from public pages through other companies' services, without logging in to any account. Results can be incomplete, delayed or wrong. Some platforms show only a username rather than a commenter's name, some profile types aren't supported (such as personal Facebook profiles), and a platform may block retrieval altogether. Logic NHD isn't affiliated with or endorsed by Meta, Instagram, Facebook, TikTok or Google.

Contact Insights rules

Contact Insights looks up the people in your own contact lists using third-party records (who a phone number or address is registered to, age range, line type, current address) and a web search. When you use it, you agree that:

• You'll look up only people who are already in your own contacts, and you'll confirm how you'll use the results each time.
• You'll use results only to recognize and follow up with your contacts. You won't use them to decide anyone's eligibility for credit, housing, employment or insurance, or for any other purpose covered by the Fair Credit Reporting Act. Logic NHD isn't a consumer reporting agency.
• You won't use results to locate, track, harass or contact anyone who has asked you not to, and you'll follow fair housing laws.
• A phone number being found or checked doesn't mean you may call or text it. You'll follow do-not-call rules and get any consent the law requires first.
• You won't sell, publish or share results, except within your own CRM for your own follow-up.

Credits and accuracy. Each contact looked up uses credits, shown before you start, even when no match is found; if a lookup fails on our side, its credits come back. Records can be out of date, incomplete or about a different person, such as the account holder for a family or business phone. Check before you rely on anything.

Acceptable use

Don't misuse the Services. In particular, don't:

• use them to break the law or violate anyone's rights;
• try to get around limits, sign-in, access controls or security features, or probe or test them for weaknesses without our written permission;
• access the Services with bots, scrapers or other automated means, other than through the features we provide;
• interfere with or overload the Services, or upload viruses or other harmful code;
• copy, resell or offer the Services or tools to others without our written permission; or
• pretend to be someone else, or misrepresent your connection to a profile, company or person.

Your content and ours

The Services, including our text, design, logo, software and tools, belong to Logic NHD or our licensors and are protected by law. We give you a limited, personal, non-transferable permission to use them as these terms allow. Your files and data remain yours. You give us permission to process the information you submit only as needed to provide the Services, as described in our Privacy Policy.

Other companies' services

The Services link to and rely on other companies' services, such as government map sites, Google sign-in, social-media platforms and our providers. We don't control them, and their own terms and privacy policies apply. We aren't responsible for their content, availability or actions.

Disclaimers

Except as stated in a report's own terms, the Services are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Member tools are provided free of charge and without any warranty. We don't guarantee that the Services will be uninterrupted, error-free or secure, or that results from any tool will be complete or accurate.

Limitation of liability

To the fullest extent the law allows, Logic NHD and its owners, employees and providers won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities, arising from or related to the Services, even if we were told they were possible. Our total liability for any claim related to the Services is limited to the greater of $100 or the amount you paid us in the 12 months before the event that gave rise to the claim. A report's own terms may set different limits for that report. Some laws don't allow these limits, so they may not apply to you.

Indemnity

If a claim is brought against us because of your use of the Services, the data you submit, or your breach of these terms (including the Comment Follow-Up rules), you'll defend and indemnify Logic NHD and its owners and employees against that claim and the resulting losses, damages and costs, including reasonable attorneys' fees.

Suspension and termination

We may suspend or end your access to any part of the Services at any time, including if we believe you've broken these terms. You can stop using the Services at any time. Sections that by their nature should continue (including your content and ours, disclaimers, limitation of liability, indemnity and governing law) continue after your access ends.

Governing law and disputes

These terms are governed by California law, without regard to its conflict-of-law rules. Any dispute related to the Services will be resolved in the state or federal courts in San Diego County, California, and you and we consent to their jurisdiction. Before filing a claim, please contact us at support@logicnhd.com so we can try to resolve it informally.

General

These terms, our Privacy Policy and any report or order terms are the whole agreement between you and us about the Services. If part of these terms can't be enforced, the rest still applies. If we don't enforce a part of these terms, that isn't a waiver. You may not transfer these terms; we may transfer them to a successor of our business.

Changes to these terms

We may update these terms. We'll post the new version here with a new date, and if a change is significant, we'll give notice on this site. If you keep using the Services after a change, you accept the updated terms. Changes don't apply to orders placed before the change.

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